Privacy Policy

TM&EX Privacy Policy

At TM&EX, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide to us when you use our website and services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: We collect personal information that you voluntarily provide to us when you register on our website, make a purchase, participate in surveys or promotions, or communicate with us by email or through our customer service. This information may include your name, email address, shipping address, phone number, and other relevant information.
  • Usage Information: We also collect information about your use of our website, including the pages you visit, the products you view or purchase, and other similar usage information.

2. Use of Information

We use the information we collect for the following purposes:

  • Processing and managing your orders and transactions.
  • Providing customer service and technical support.
  • Personalizing your user experience and offering you tailored content and offers based on your interests.
  • Improving and optimizing our website and services.
  • Sending promotional emails and newsletters, if you have opted to receive them.
  • Complying with our legal obligations and protecting our legal rights and property.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • With trusted service providers who assist us in operating our website and providing our services, such as payment processors, shipping services, and marketing services.
  • When necessary to comply with the law, respond to legal processes, or protect our legal rights.
  • When we obtain your prior consent to share your information in a specific circumstance.

4. Cookies and Similar Technologies

We use cookies and other tracking technologies to collect information about your browsing on our website and enhance your user experience. You can configure your browser to reject all cookies or to notify you when cookies are sent, but this may affect the functionality of our website.

5. Information Security

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, misuse, and disclosure. However, you should be aware that no security measure is infallible, and no Internet transmission system is entirely secure.

6. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of these websites before providing them with your personal information.

7. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and without prior notice. We recommend that you periodically review this Privacy Policy to stay informed about how we protect your personal information.

8. Contact

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please feel free to contact us through the following means: